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Firstly, it’s far
more expensive to obtain a new customer - than to keep an existing one.
That’s because wooing new customers often entails a higher level of costly
marketing and advertising efforts and sales promotions to create awareness of,
and desire for, a product or service.
Secondly, existing
customers who are satisfied with a company's product or service are likely to
become repeat customers, and are apt to recommend the business to friends and
colleagues. In our global, extremely competitive business environment, holding
onto customers has never been more critical.
Unfortunately, not all
businesses see things this way. Some see sales targets and quick profits more
important than providing an honest service, and will use tactics that are close
to being a illegal, whilst others do things that are clearly dishonest.
LATEST ALERTS
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Data Kits
ONE TO
AVOID
Non-delivery of
purchased goods. Very poor or non-existent customer service.
(possible
biz address)
Data Kits, Unit 19 Victory Business Centre, Somers road north
Portsmouth, Hants PO1 1PJ GB
THE OWNERS:
Mr Reeder & Helen
Young
9 Frensham Road Southsea PO4 8AD
Data
Kits
why I don't buy from
DataKits
Other info
Google UK for Walco
International for more complaints....
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Redsave is now under the media spotlight in
The Daily Mirror
Click here
Whilst a continual flow of complaints are still being logged, we
strongly advise consumers to exercise caution should they elect to purchase a
product at the lower advertised 'RedSave
price' that may result in a Membership subscription fee of £19.95
a month.
Max Walker of Redsave all
at sea
Click here
Want to add
your name to the growing list of 100's of complainants?
Contact
jo.pridham@new-law.co.uk who is
acting on behalf of claimants.
The Redsave
Saga
The background to their so-called
'Membership' scheme
Click here
Redsave reprimanded by
the Advertising Standards Authority
Click here |
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Debt Collection Agencies
Many unscrupulous
Debt Collection Agencies have been ripping off British people for years. They
often bully people into paying using any illegal, unlawful method they choose
in order to collect a debt - whether false, alledged or real. These agencies
'buy' debts for a tiny percentage of their value and attempt to collect the
whole amount due. The main problem with these (dare I say) parasites, is the
way they attempt to collect these debts when they have no legal right to do so.
A debt isn't a debt
without an original agreement (OA) being produced. For instance, under the
legislation contained within section 77 (1) and section 78 (1) of the Consumer
Credit Act 1974, you are entitled to receive a copy of your credit agreement on
request. These DCA's often have no OA, but still add interest, threaten court
action and force people into paying. It is alledged that one Debt Collection
Agency in particular named Cabot's use methods that are VERY questionable.
They'll even attempt to collect debts that they know are statute barred.
If you are
contacted by any Debt Collection Agency - be aware of your rights!
Creditors and Your Rights
Beat the Bailiff
Sample Letter to a Debt Collection Agency
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