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Name & Shame

Sadly, poor business practices, rip-off's and scams occur every day in the UK.

When I receive a complaint, or discover a business that's not providing good customer service, or worse, I will not hesitate to Name & Shame them.

Businesses don't like bad publicity. Customer retention is vital to a company of any size, for several reasons.


Firstly, it’s far more expensive to obtain a new customer - than to keep an existing one. That’s because wooing new customers often entails a higher level of costly marketing and advertising efforts and sales promotions to create awareness of, and desire for, a product or service.

Secondly, existing customers who are satisfied with a company's product or service are likely to become repeat customers, and are apt to recommend the business to friends and colleagues. In our global, extremely competitive business environment, holding onto customers has never been more critical.

Unfortunately, not all businesses see things this way. Some see sales targets and quick profits more important than providing an honest service, and will use tactics that are close to being a illegal, whilst others do things that are clearly dishonest.

Penman & Sommerlad Investigate
http://blogs.mirror.co.uk/investigations/

LATEST ALERTS

ONE TO AVOID

Complaints forwarded to company, but no response - payment made, but no goods delivered! Another scam?

Cohen & Christopher Limited T/A Modern Classics Direct C/O Cohen & Christopher Limited 2nd Floor, Berkeley Square House Berkeley Square London W1J 6BD Telephone: 020 7993 5576 Company Registration: 03960665

www.jmcfurniture.co.uk

www.italianclassicsdirect.co.uk
www.modernclassicsdirect.co.uk

Data Kits
ONE TO AVOID

Non-delivery of purchased goods. Very poor or non-existent customer service.

(possible biz address)
Data Kits, Unit 19 Victory Business Centre, Somers road north Portsmouth, Hants PO1 1PJ GB

THE OWNERS:
Mr Reeder & Helen Young
9 Frensham Road Southsea PO4 8AD

Data Kits


why I don't buy from DataKits

Other info


Google UK for Walco International for more complaints....
Redsave is now under the media spotlight in
The Daily Mirror

Click here


Whilst a continual flow of complaints are still being logged, we strongly advise consumers to exercise caution should they elect to purchase a product at the lower advertised 'RedSave price' that may result in a Membership subscription fee of £19.95 a month.

Max Walker of Redsave all at sea
Click here

Want to add your name to the growing list of 100's of complainants?
Contact jo.pridham@new-law.co.uk who is acting on behalf of claimants.


The Redsave Saga
The background to their so-called
'Membership' scheme

Click here

Redsave reprimanded by the Advertising Standards Authority
Click here

Debt Collection Agencies

Many unscrupulous Debt Collection Agencies have been ripping off British people for years. They often bully people into paying using any illegal, unlawful method they choose in order to collect a debt - whether false, alledged or real. These agencies 'buy' debts for a tiny percentage of their value and attempt to collect the whole amount due. The main problem with these (dare I say) parasites, is the way they attempt to collect these debts when they have no legal right to do so.

A debt isn't a debt without an original agreement (OA) being produced. For instance, under the legislation contained within section 77 (1) and section 78 (1) of the Consumer Credit Act 1974, you are entitled to receive a copy of your credit agreement on request. These DCA's often have no OA, but still add interest, threaten court action and force people into paying. It is alledged that one Debt Collection Agency in particular named Cabot's use methods that are VERY questionable. They'll even attempt to collect debts that they know are statute barred.

If you are contacted by any Debt Collection Agency - be aware of your rights!

Creditors and Your Rights

Beat the Bailiff

Sample Letter to a Debt Collection Agency






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